Responsible Gaming
Kasinohus.com always promotes responsible gaming as a part of our customer care and social responsibility. While gaming is fun, it also comes with serious risks of gaming addiction. It is the responsibility of the players to ensure that they enjoy their gaming experience on Kasinohus.com while being fully aware of the potential financial and psychological harms associated with gaming.
Self-Control
Gambling should always be treated as a form of entertainment and not a way to generate regular income. Many people are able to gamble for fun and within their financial limits. However, for some, it can become problematic. To help you avoid gaming addiction, we offer the following options:
Self-Exclusion / Session Limitation
You can choose to exclude yourself or limit your gaming time. You can set your own limits per day, week, month, or other time frames. To do this, contact us via [email protected].
Closing an Account
You can self-exclude in the Responsible Gambling section of your profile, which will close your account. If you wish to permanently close your account or have gambling-related issues, please contact [email protected].
If you have any additional questions, you can contact our support team via email at [email protected]. Our support team is available 24/7 to assist you.
Underage Gambling
It is illegal for anyone under the age of 18 to open an account or read gambling related content on Kasinohus.com. We take underage gambling very seriously. We conduct age verification checks on all members where payment methods are available to individuals under 18. We reserve the right to request verification ID/documents from any customer and may suspend an account until such proof is provided.
Please note that anyone under the age of 18 found to be using the casino sites will have all winnings frozen and information reported to the appropriate authorities.
Parental Control Systems
Parental control systems allow parents to regulate and limit internet access based on chosen criteria. Parents can use filters to prevent their children from accessing gambling and other websites. If your computer may be used by someone under the legal age to register or bet on our site, or if you have requested self-exclusion from gambling sites, please consider parental filtering solutions such as www.netnanny.com and www.cyberpatrol.com.
Help Organizations
If you need to talk to someone about any concerns you may have with your gambling habits, Kasinohus.com recommends contacting one of the organizations listed below:
- Gambling Therapy - https://www.gamblingtherapy.org/
- Malta Gaming Authority - http://www.mga.org.mt
- Responsible Gaming - http://www.responsiblegambling.org